Feel Good Physio Co. requires the consent of clients both for processing client data and treatment. Your signature on the Initial Assessment form (both hard and or digital copy) confirms that you have read, understood and accepted the terms and conditions as followed:

1.1 Consent to our physiotherapists to perform all required assessments/examinations, manipulations, therapy, rehabilitation and medical diagnostic procedures in compliance with their professional training and understanding of your injury/condition.

1.2 Consent to treatment from the physiotherapist

1.3 As with any form of treatment there can be an associated adverse risk with treatment, albeit a low-chance we like to acknowledge the following: which may include and not limited to- stiffness and soreness, soft tissue injury, neurological complications, cerebrovascular injuries, skin irritations, burns and other minor complications.

1.4 You have the right to refuse treatment, question treatment, as well as make a complaint.

2 – Cancellation Policy

Obviously part of reaching your recovery goals involves consistent attendance.

We love to keep things running on time to make sure you get the most out of your session! And this is a two-way relationship so here is how we aim to keep things smooth!

– If we ever ask you to change an appointment within 12 hours to another day, I may offer a bonus appointment with no out of pocket fee.

– If you ever need to reschedule an appointment, please let us know within 12 hours to avoid a late fee.

– And if you miss an appointment without notice the full appointment fee will apply.

We hate to sound like a Grinches! but this system allows everyone fair treatment.

Also we understand that sometimes life gets in the way of scheduled appointment times, so we do take extenuating circumstances into consideration.



Missed appointment: $90

Late notice change of appointment: $90

Health fund benefits do not apply to these fees